Privacy Policy

Who looks after your data

Jocularis Limited, the Gibraltar company behind Casumo, is responsible for the personal data you share with us. A Data Protection Officer oversees privacy questions and requests.

What we collect

When you sign up and play we keep details such as your name, address, date of birth, phone number, payment details and your activity on our website, together with the documents you send for verification.

Why we use it

We use your data to run your account, process payments, check your identity and age, prevent fraud and money laundering, protect players who show signs of harmful play, meet our licence duties and, where you agree, send you offers.

Who receives it

We share data only where needed with payment providers, identity check services, game studios, regulators and companies of the Casumo group, each bound to protect it.

How long we keep it

We keep your data while you are our customer and afterwards in line with our retention policy, as our legal and regulatory duties require.

Your rights

You can ask for a copy of your data, ask us to correct it, have it erased in some cases, limit how we use it, object to processing based on our legitimate interests or move the data you gave us to another provider. Our support team and the Data Protection Officer handle these requests, and you may also complain to a data protection authority.