Responsible Gaming

Play Okay

Play should stay fun. Our Play Okay settings sit inside your Casumo account, and you can use them whenever you like.

Spending limits

Set a deposit limit for a day, a week or a month, a wager limit for the amount you stake in a period, and a loss limit for what you can lose from your deposits. Once a limit is reached, play stops automatically. A tighter limit starts at once, and a looser one only after a 24-hour wait.

Time controls

A session time limit ends your session after the time you choose, a login time block keeps you out during set hours, and Reality Check reminds you at intervals how long you have played and what you have spent or won.

Breaks and self-exclusion

You can take a short break, choose self-exclusion for six months or longer, or close your account for good. While self-excluded you cannot log in, we stop sending marketing, and any remaining balance is paid out to you. A temporary exclusion ends automatically when its period is over.

Age

Only adults aged 19 or over may play. If you share a device with children, keep your login details safe.

Outside help

Gambling Therapy offers free support, and blocking software such as BetBlocker can stop access to gambling sites on your devices.